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September 2012 Member Matters

This months focus: Effective Communication

Think back to a recent misunderstanding. Did it result in an argument? Hurt feelings? Wasted time?

Effective communication can minimize misunderstanding - and the stress that comes with it. With effective communication, thoughts, feelings and ideas are expressed in a clearer, more efficient way. As a result, both people can really understand each others' needs.

This month's Member Matters includes plenty of tips on how to be a stronger communicator -- and enjoy lower stress and stronger relationships at work and home.

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